Kindly note that we will not be making deliveries between 12th to 18th April in lieu of the Sinhala & Tamil New Year and will resume deliveries from 19th onwards. The orders placed between 12th - 18th will be dispatched after 19th April.

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Return policy

All sales made via whitebyjat.com are final and non-refundable.

Product complaints

We seek to maintain and enhance our reputation of providing you with high-quality products and services. We value complaints as they assist us to improve our products, services and customer service.

If you have a complaint regarding the quality of the product do not hesitate to contact us via any of the below methods.

Please keep the original invoice for reference when lodging a complaint.

Please be notified that we won't be accepting any packaging damages occurred after the handing over.